Supervisor – Emergency Management & Security

This position Supervises Security Officers, Lead Officers, and other company personnel at assigned client site(s). discipline, as defined by the client contract.

Specific duties or tasks may vary and be documented separately. Employees are held accountable for successful job performance. Job performance standards may be documented separately and may include functions, objectives, duties, or tasks not specifically listed herein.
In performing functions, duties, or tasks, employees are required to know and follow safe work practices and to be aware of company policies and procedures related to job safety, including safety rules and regulations. All functions, duties, or tasks are to be carried out in an honest, ethical, and professional manner and are to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

Functions as a supervisor of Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s); notifies proper authorities and client in emergency situations.
seeks advice from company management or designated representatives as appropriate; meets personally with employees and documents coaching and disciplinary actions.
Trains Security Officers and other company personnel; In conjunction with company management or designated representatives, ensure adequate coverage of all posts and positions.
Meets with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service.
As assigned, in accordance with applicable company policies and procedures and in compliance with state and federal laws, carries out supervisory duties that can include some or all of the following: interviewing, orienting and training employees; planning, assigning, and directing work; coaching and appraising performance; addressing complaints and resolving problems; May perform the duties of a Security Officer in accordance with post orders and company policy
Must have a minimum of an active Interim Secret granted.
Two (2) years of securityrelated training or experience, including lead or supervisory experience, sufficient to meet the requirements of the assigned site, or an equivalent combination of education and experience, as determined by the company.

Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements

Competencies (as demonstrated through experience, training, and/or testing)

Must be able to meet and continue to meet any applicable state, county and municipal licensing requirements for Security Officers.
Knowledge of or ability to learn security operations and procedures.
Ability to supervise staff, including assigning work and providing training and discipline.
Ability to provide positive direction and motivate performance.
Courteous telephone manner.
Ability to provide high quality customer service.
Basic skills in keyboarding, computer usage, and operating controls.
Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.
May be required to work overtime without advance notice.
May be required to use a vehicle in the performance of duties. Vehicles are to include but not limited to: cars, trucks, electric carts, and bicycles.
May be exposed to or required to handle sensitive and confidential information.
Directing and disciplining staff in a positive manner.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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