Senior Manager, HR Business Products – Crew Acquisition and Movement

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands – including Royal Caribbean International, Celebrity Cruises and Silversea Cruises – the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

Royal Caribbean Group’s HR Transformatio Team has an exciting career opportunity for a full time Senior Manager, HR Business Products – Crew Acquisition and Movement reporting to the Director, HR Business Products.

This role will work onsite in Miami, Florida.

Position Overview:

The Senior Manager, HR Business Product s will lead the end-to-end process of conceptualization through to system implementations and enhancements of HR products. He/she will also provide busines s and process support to senior leadership.

Responsibilities:

Under the direct leadership of the Director, HR Business Products, this person will oversee the implementation, data conversion, enhancements and support of products for designated functional areas within the HR eco-system related to Crew Acquisition, Crew Assignment and Crew Movement .

• Builds relationships with aligned business operational leaders and HR operational COEs, ensuring they always feel supported by the HR Product team

• Partners with functional groups to develop process landscape, gap analysis, product transformation plans, organizational impact analysis, and long-term change workstream strategy

• Drives the exploration, evaluation, recommendation, and design of new tools, features and functionalities

• Owns the product backlog according to stakeholder requirements across assigned HR systems

• Supports the prioritization of the backlog based on urgency and criticality of requirements

• Analyzes market and industry trends to anticipate stakeholder needs

• Manages vendor relationships including vendor selection

• Creates and maintains comprehensive documentation of data mapping , data transformation and testing results.

• Defines business requirements and translates them into a deliverable project plan across the HR functions.

• Driv es process standardization and compliance and process improvements

• Reviews all technical specifications ensuring appropriate IT build based upon the business requirements

• Defines test strategy, test cases, and test scenarios with the ability to test, identify appropriate data sets and assess expected results

Qualifications, Knowledge and Skills:

• Highly strategic, proactive, and organized . Minimum of 10 years of progress ive HR , systems and data experience with people leadership and strong interpersonal skills

• Strong analytical and problem-solving skills, with a keen eye for detail and data accuracy

• Ability to interpret complex data sets and provide actionable insights including proven experience with data mapping and data conversion processes .

• Experience in project management using AGILE, PMP, or Scrum methodology (or equivalent)

• Proven track record of product management supporting HR process areas , systems, and workflows

• Ability to define and execute multiple detailed activity plans simultaneously

• Skilled in customer facing activities covering requirements gathering, data preparation, cutover support, timeline management, and documentation preparation

• Ability to communicate and work collaboratively within a team and have strong influencing skills

• Ability to coach and advise stakeholders

• Ability to conduct and facilitate workshops with business representatives, management and executives, team member resources, and external third-party groups

• Ability to manage ambiguity with demonstrated confidence & credibility

• Works independently with minimal direction

• Strong judgement , learning agility and decision-making skills

• Experience working with contemporary HR Technology platforms (e.g., Success Factors, Salesforce etc.)

We know there’s a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We’ll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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