Receptionist – Smithtown, NY

Job Description

Optum



Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

This position is full time, Monday – Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 9:00 AM – 5:00 PM. It may be necessary, given the business need, to work occasional overtime. Our office is located at 50 Route 111, Smithtown, NY, 11787.



Primary Responsibilities:

  • Greets patients, family members, and guests with a friendly smile
  • Assists patients with signing in and completing registration
  • Enters and scans patient’s demographic and insurance information into Epic
  • Verifies insurance eligibility and benefit information; informs patients of insurance benefits
  • Collects co – payments and patient balances
  • Answers incoming phone calls in a courteous and prompt manner; directs calls and takes messages
  • Assists physician and clinical staff by coordinating follow up care for patients; schedules referral appointments for patients and obtains authorization for diagnostic testing
  • Assists with other tasks as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.


Required Qualifications:

  • High School Diploma / GED 
  • 6+ years of experience with working in a customer service – based role
  • Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system application
  • Ability to work any shift between the hours of 9:00 AM – 5:00 PM from Monday – Friday including the flexibility to work occasional overtime and may be asked to work between the hours of 8:00 AM – 4:00 PM on occasion based on business need
  • Must be 18 years of age OR older

Preferred Qualifications:


  • 1+ years of experience with working in a healthcare office setting


New York Residents Only: The hourly range for this is $16.54 – $32.55 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.


At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. 



 


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. 



UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment. 


#RPO #RED

Source

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