Middle Revenue Cycle Training Education Coordinator Remote

AdventHealth Corporate

All the benefits and perks you need for you and your family:

·    Benefits from Day One

·    Career Development

·    Whole Person Wellbeing Resources

·    Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part

of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Shift:   Monday-Friday

Job Location:  Remote

The role you will contribute:

‘The Middle Revenue Cycle Training and Education Coordinator will provide high quality training services on any/all workforce development, strategic initiatives implementation, and revenue cycle applications and technologies utilized by AdventHealth Middle Revenue Cycle . This position will be responsible for research and development of training materials, creation of Computer Based Learning (CBL) modules, facilitation of learning events – both in the classroom and virtually – as well as conduct preparatory and post-session processes. The Training and Education Coordinator will lead training initiatives to produce educational deliverables and serve as a resource for all learning opportunities. This role will conduct training utilizing a variety of delivery methods and techniques; and will instruct new hire orientation, new hire department-specific training, as well as continuing education and soft skill development courses. After completion of each course, the Training and Education Coordinator will provide completion outcomes to leadership. This role will extensively collaborate with Revenue Cycle functional area leaders and other Process Improvement and Business Support team members, particularly with Middle Revenue Quality Audit Analysts to support gaps in performance with ongoing education and identify opportunities to further streamline AdventHealth education practices. The Training and Education Coordinator will adhere to AdventHealth Corporate Compliance standards, as well as rules and regulations of all applicable local, state, and federal agencies and accrediting bodies.’

The value you will bring to the team:

• Researches, develops, and produces instructional materials including, but not limited to policies and procedures, CBL modules, training manuals, facilitation guides, teaching aids, assessments, training activities, role-play scenarios, competency evaluation tools, and tutorials on software usage for Middle Revenue Cycle as necessary
• Keeps abreast of the latest training and development research and methods for Middle Revenue Cycle; ensures that current trends and leading practices are being incorporated across all AdventHealth Learning Network (ALN) training materials relevant for Middle Revenue Cycle.
• Research, develop, and deliver Middle Revenue Cycle compliance and regulations-specific training for all Revenue Integrity employees (e.g., coding bulletins regulation training, quality audit industry trends, etc.)
• Proposes, designs, and implements continuing education and soft skill programs and materials for Middle Revenue Cycle employees
• Supports the development of educational calendar and conducts departmental in-services (new processes, technologies, etc.) and cross training as well as ad hoc training sessions to target certain Revenue Cycle functional area(s) as it relates to Middle Revenue Cycle; ensures timely delivery and attestation of trainings while adhering to Middle Revenue Cycle policies and procedures
• Develops and delivers Middle Revenue Cycle orientation and department-specific training while employing a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training program as well as performing supervisory functions to facilitate efficient operations of departments.
• Trainings will be developed in collaboration with Revenue Integrity and Clinical Informatics leadership as well as AIT (AdventHealth Information Technology) team members, where applicable
• Evaluates new hires’ readiness for their role by utilizing evaluation tools and preparing training status reports for Revenue Cycle Leadership and employees.
• Tracks and maintains assessment records of training programs for Revenue Cycle Leadership and employees
• Continually evaluates and revises existing training materials based on quality audits, staff training evaluations, competency exams, and feedback from Quality Audit Analysts and Revenue Cycle functional area leadership
• Creates, manages, and supports a repository of AdventHealth Middle Revenue Cycle training materials available to end users for self-service development .
• Collaborates with the Analytics team to decide which metrics will be tracked and visualized on shared dashboards to track productivity, review quality audit results, and monitor overall program effectiveness for Middle Revenue Cycle

Qualifications

The expertise and experiences you’ll need to succeed:

• Bachelor’s Required
• 2 Related Experience Required
• Understanding of middle office Revenue Cycle process, charge trigger workflows including various tools and technologies leveraged by AdventHealth

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

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About AdventHealth

At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. More than 100,000 skilled and compassionate caregivers in physician practices, hospitals, outpatient clinics, skilled nursing facilities, home health agencies and hospice centers provide individualized, wholistic care.Our Christian mission, shared vision, common values and focus on whole-person health is our commitment to making communities healthier with a unified system: 51 hospital campuses and hundreds of care sites in diverse markets throughout nine states.

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