Medical Assistant, Family Medicine- Hadley

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.

Hadley Family Medicine began with family – brothers Peter and Robert Weitzman (both physicians) along with medical school classmate Allan Baustin, MD, founded the practice nearly 30 years ago. While the practice now has access to the resources of the larger Medical Group, the family environment is felt just as strongly today. Located at 234 Russell Street, Suite 7, in Hadley, MA, our Family Medicine practice offers comprehensive primary care services to patients of all ages, newborn through adult. We are certified as a Level 2 patient-centered medical home.

Job Summary

We are seeking a part-time, 30-hour Medical Assistant to support the practice onsite from 7:30am- 6:00pm on Tuesdays, Wednesdays, and Fridays.

As true partners to our nurses and providers, our Medical Assistants get the opportunity to work autonomously to the top of their education/certification while also functioning as part of the collaborative team. The vision is for our Medical Assistants to work 1 to 1 with their assigned provider while having the ability to rotate or cross cover occasionally. We have a team of 8 medical assistant, and we are looking for the last medical assistant to join our collaborative team!

Responsibilities include:

Ensuring efficient patient flow through the office
Assisting during office visits (rooming, examinations, point of care testing, immunizations, procedures, and treatments as directed)
Performing clinically appropriate tasks related to patient panel management (phone calls, test results, prescription refill, coordination of care, etc.)
Maintaining neat, clean, and safe patient care areas
Interacting with patients and their families in a professional, friendly manner consistent with their needs.

Qualifications

Education High School Diploma or Equivalent required or Associate’s Degree Medical Assisting preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Basic Life Support [BLS Certification] – Data Conversion – Various Issuers preferred Certified Medical Assistant [National Certification] – Data Conversion – Various Issuers preferred Experience Direct MA experience or medical field work 1-2 years required Knowledge, Skills and Abilities – Strong interpersonal and communication skills are essential for success in this position. – Ability to prioritize tasks in complex and busy environments. – Accuracy and attention to detail. – Comply with all local, state, and federal privacy and confidentiality rules and regulations. – Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens. – Comprehensive knowledge of medical terminology, procedures, and protocols. – Proficiency in electronic health record (EHR) systems and medical office software. – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. – Managing one’s own time and the time of others.

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

232-234 Russell St

Scheduled Weekly Hours

30

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement:

Mass General Brigham Medical Group Western Massachusetts, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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