Home Delivery Driver (HDD)

POSITION SUMMARY

Feeding South Florida’s® Home Delivery Driver will assist with the implementation of Feeding South Florida’s Home Delivery Programs with the delivery/unloading of product to homebound senior clients. The Home Delivery Driver will play a key role in vehicle maintenance and maintaining Quality Control standards of product being transported. The Home Delivery Driver must enjoy meeting, interacting with, and showing appreciation to customers – both internal and external. This position requires enthusiastic interaction with the public and co-workers.

HOURLY: $15.00 – $20.00

POSITION RESPONSIBILITIES

• Deliver food / grocery items and meals to clients.

• Track all client assistance and client signatures electronically via tablets with FSF’s software Oasis Insight.

  
  

• Periodically verify client identity and demographic information to comply with contract requirements and FSF policies.

• Inspect, operate, and maintain vans and equipment in a clean, professional, safe, and secure manner in accordance with company, USDOT, FLDMV, FMCSA, and OSHA standards.

  
  

• Follow all safety policies and promptly report unsafe conditions.

• Follow monitoring and reporting procedures to ensure applicable regulatory standards are met.

  
  

• Comply with all Feeding South Florida and Feeding America policies and procedures involving safe food handling, salvage guidelines, inventory control and distribution procedures.

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  Proactively communicate with appropriate stakeholders (i.e. clients and FSF internal departments) associated with each daily task and provide updates on conditions to help improve programs.

  
  
  

• Troubleshoot opportunities as they arise – electronically track change of addresses/phone numbers, missed deliveries, etc.

• Ensure food is transported safely, following sanitary and temperature control regulations.

  
  

• Establish positive relationships with clients and FSF internal departments.

• Assist with loading and unloading of product. Inspect product for order accuracy, contamination, damage, or other signs of unsafe handling and storage before leaving the warehouse.

  
  
  

• Return undelivered products to the warehouse ensuring proper return and put away procedures.

• Operate equipment under all legal driving rules and maintain safe driving.

  
  

• Assist with warehouse functions to consolidate pallets, move product as necessary.

• Assist with food bank activities including but not limited to: retail store pickups, deliveries for other FSF programs and special events, and conducting client assessments.

  
  

• Assist with other duties as assigned

POSITION QUALIFICATIONS

· High school Diploma or equivalent education required.

· Possession of a valid and clean Class E Driver’s License.

· Ability to pass a level 2 background check required.

· Minimum of four (4) years driving work experience.

· Bilingual: English/Spanish preferred.

· Ability to successfully complete training related to the safe handling of food products.

· Effectively organize, prioritize tasks, completing assignments accurately and in a timely manner.

· Capable of following directions, working under pressure, and meeting deadlines.

· Strong work ethic including the ability and desire to take initiative.

· Sensitivity to diverse populations with the ability to exercise discretion while serving people in a compassionate, patient, friendly, and courteous manner.

· Strong communication skills, both verbal and written, including grammar, spelling, and math.

· Ability to prepare written reports accurately.

· Positive attitude, flexibility, and a commitment to working collaboratively.

PHYSICAL DEMANDS & WORKING CONDITIONS

· Hours of Operation: Work hours are Monday – Friday, 7:30 a.m. – 4:30 p.m., this position will work additional hours throughout the year, especially during peak times such as holiday seasons, and disaster response.

· Environment: This position works in various settings, including an office setting, warehouses, and in the field, occasionally in inclement weather. Must be able to work with varying periods of standing, talking, and/or visual concentration, and in a freezer/cooler environment and outdoors. The noise in the work environment is usually moderate to loud.

· Travel: This position may have occasional travel for meetings, conferences or special events requiring a personal vehicle.

· OSHA Standards Lifting requirements are 50 pounds and when lifting loads heavier than 50 pounds, use two or more people to lift the load.

ORGANIZATION

Feeding South Florida (FSF) is a member of the Feeding America network and the leading domestic hunger relief organization serving Palm Beach, Broward, Miami-Dade and Monroe Counties. As one of the largest food banks in the Feeding America network, FSF is responsible for serving 25 percent of the state’s food insecure population. A four-star rated organization by Charity Navigator, FSF is one of the most efficient nonprofits nationally; over 98 percent of all donations are put back into the community.

CORE VALUES

FSF values service above all else. We’re looking for innovative and strategic thinkers who are committed to improving the lives of those around them. FSF “Friendly Food Bankers” embrace the enormity of our role in the community and know that serving others comes before any one individual. Friendly Food Bankers have compassion, dedication, act with integrity and are committed to stewardship and inclusion. WE PROVIDE Full medical, dental and vision insurance; 401K matching contribution, Paid Time Off (PTO); a diverse team that is representative of the community we serve; continuous learning opportunities; a high-performance culture that will help challenge and grow your skill set.

HOURLY: $15.00 – $20.00

Equal Opportunity Employer/Drug Free Workplace/ADA Compliant

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