Front Desk Assistant Manager – Glacier National Park

March 24, 2024

Job Description

Xanterra Parks and Resorts

Job Summary:
Assists the Front Desk Manager with training and supervising guest services operations, including front desk and bell staff on a daily basis.

 

The Details:
Position Type: Seasonal
Season Dates: Late-April through mid- to late-September 2024 (exact dates vary by location)
Pay: $16.45/hr
Schedule: Typical schedule is 45 hours/per week (may include weekends, evenings, and holidays)

 

Why Glacier National Park?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are an authorized concessionaire in Glacier, and proud stewards of the park.

 

Life in Glacier:

  • Free Employee housing (dormitory-style or RV site) and on-site employee meals (cafeteria-style)
  • Free on-site laundry facility, employee shuttle service, Wi-Fi (limited bandwidth)
  • A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
  • Meet people of all ages from all over the country and world!

Benefits and Perks:

  • Free Glacier National Park season pass
  • Free Red Bus Tours (as available)
  • Exclusive Retail and Dining discounts in Glacier
  • $350 Referral Bonus Program
  • Access to 745 miles of hiking trails, hundreds of clear lakes for kayaking, and amazing wildlife
  • The adventure of a lifetime!

Responsibilities

  • Assists the Front Desk Manager with training and supervising guest services operations, including front desk and bell staff on a daily basis.
  • Preparing schedules according to hotel business demands and within the structure of budget.
  • Assists with check-in, check-out, responds to guest requests and complaints.
  • Train staff of detailed knowledge about the hotel’s services and hours of operations.
  • Responsible for daily guest room blocking and guest requests are handled.
  • Follow Company and departmental environmental practices, safety practices, and policies and procedures
  • Other duties as assigned.

Qualifications

  • Possess background in hospitality or sales management.
  • Possess excellent leaderships skills and ability to supervise and train the staff members. 
  • Must be flexible and adaptable to different changes and have good decision making skills.
  • Knowledge of Opera property management software (PMS).
  • Knowledge of basic math skills.
  • Ability to demonstrate excellent organization and time management skills, goal oriented, and strong interpersonal communication skills and should be able to handle pressure situations.

Physical Requirements include:

  • Ability to lift and carry up to 15 pounds.
  • Stand for up to eight hours per shift.
  • Requires bending, stretching and reaching throughout a shift.
  • Working safely with required chemicals.

Source

To apply, please visit the following URL:https://www.jobmonkeyjobs.com/career/25594292/Front-Desk-Assistant-Manager-Glacier-National-Park-Montana-Columbia-Falls-1030/→