Clinical Manager – Oculoplastics & Contact Lens, Westwood

We are seeking a highly organized and motivated Clinical Manager to lead the clinical and administrative operations of our Department of Ophthalmology’s Oculoplastics and Contact Lens clinic. In this leadership role, you will work closely with the Clinic Director and Division Chiefs to ensure smooth day-to-day operations, support our care teams, and uphold high standards of service and patient care.

Key Responsibilities include, but not limited to:

• Supervise clinical operations, administrative, and technical staff
• Support faculty, fellows, residents, and optometrists with technical and administrative needs
• Coordinate imaging and diagnostic services across divisions
• Prepare weekly MD and clinical staff work schedules 
• Provide special assistance and services as needed for VIPs and POIs
• Monitor
  staff performance and conduct performance evaluations
• Maintain inventory and ensure functionality of clinical equipment and supplies
  
• Update policies and procedures; guide staff in meeting CICARE service standards

• Minimum of 3 years of recent experience supervising staff.
• Knowledge of ophthalmic medical terminology, anatomy, and physiology of visual systems.
• Familiarity with signs and symptoms of various ophthalmic problems to answer patient-related questions and triage calls when urgent evaluation is required.
• Excellent interpersonal skills with patients, staff, and physicians to promote comfortable, cooperative and effective working relationships with patients, physicians and staff.
• Familiarity with computerized patient appointment scheduling system.
• Ability to organize work schedules for continuous coverage.
• Flexibility in adapting to new assignments.
• Skill in organizing work systems and prioritizing work.
• Ability to collaborate with leadership in problem solving and implementing new and continuing patient care systems.
• Excellent communication skills.
• Availability to work after hours as needed. 

• Certification as Certified Ophthalmic Assistant or Certified Ophthalmic Technician.
• Minimum 5 years of recent experience providing technical support in Ophthalmology practice.

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About UCLA

At UCLA Health, you can help heal humankind, one patient at a time by improving health, alleviating suffering and delivering acts of kindness. As you do, you’ll achieve great things in your life and your career. We’re a world-class health organization with four hospitals consistently recognized among the nation’s very best as well as an internationally-renowned medical school, primary and specialty care clinics and much more. Within our dynamic, innovative and growing organization, you’ll find exceptional opportunities to make the most of your abilities in a supportive, empowering and inclusive environment. If you embrace our values of Integrity, Compassion, Respect, Teamwork, Excellence and Discovery we invite you to see all you can accomplish at UCLA Health.

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