Job Description

company name
Ford Technician
Job Description:
At Ted Britt Ford, our technicians are at the heart of our success, and we know it. We take pride in maintaining a high employee satisfaction rate, demonstrated by an impressive average tenure of six years and the presence of over eight Senior Master Technicians at our Chantilly location. Whether you’re just starting your career or you’re a seasoned technician, Ted Britt Ford offers exceptional opportunities for professional growth through comprehensive Ford training and dedicated Ted Britt Process training. All while in the comfort of a fully air-conditioned shop.
At Ted Britt, our culture is built on teamwork, integrity, and consistent processes, all aimed at delivering outstanding service to our customers since 1959. Our technicians are passionate about their work, committed to excellence, and consistently go the extra mile to ensure customer satisfaction. With a high-volume operation, our technicians typically average over 60 hours per week, reflecting both their dedication and the supportive environment we’ve created to help them excel.
If you’re looking for a workplace that values your skills, provides robust training and resources, and fosters a positive, collaborative culture, and has an open door management policy, Ted Britt Ford is the place for you. Are you ready to join our team and build a rewarding, long-term career?
We Offer:
- Competitive Pay
- Air-conditioned, climate-controlled shop for maximum comfort and productivity.
- High flag hours and consistent work volume — no sitting around waiting for ROs.
- A team culture built on respect, performance, and doing the job right.
- Strong internal structure with reliable dispatching, parts support, and leadership engagement.
- Average tenure of 6+ years—people don’t just work here; they grow here.
- Ford Factory Training paid and provided, from beginner to Senior Master.
- Ford Computer Paid training (Paid by Class)
- Top Tech Bonus
- State of the Art facility
- Advisors that have experience
- Ongoing professional training with paid hotels and provided transportation
- Excellent benefits package including
- Medical
- Dental
- Vision
- Life, Long Term Disability, Critical Illness, Accident Insurance
- Legal Shield
- 401(k) and profit-sharing plan with employer match
- Paid Holiday, Sick and Vacation
Job Responsibilities:
- Diagnose, repair, and maintain Ford and Lincoln vehicles using Ford factory standards.
- Follow pinpoint tests, TSBs, and service bulletins using FDRS/IDS systems.
- Collaborate with advisors and teammates to move work efficiently through the shop.
- Maintain a clean bay, follow safety standards, and represent the brand with pride.
- Document all work performed with accuracy for warranty and customer-pay jobs.
- Warranty & Documentation Compliance: Ensure all warranty-related documentation is complete, including proper signatures from management, flagged inspections, and approvals from the manufacturer.
- System Proficiency: Navigate Reynolds & Reynolds and other dealership systems efficiently; report and troubleshoot any access or performance issues.
- Team Collaboration: Work closely with technicians, parts staff, warranty administrators, and cashiers to ensure a smooth workflow and timely completion of repairs.
- Training & Development: Participate in meetings and training sessions and fully commit to the timely completion of continuing education requirements from Ford Motor Company.
Job Requirements:
- Ability to multitask in a fast-paced environment.
- A Team-First mentality
- Ford experience or factory training preferred, but not required
- Virginia State Safety Inspector license is a plus (we’ll help you get it if needed).
- Ability to diagnose drivability, electrical, and mechanical concerns confidently.
- High school diploma or equivalent; additional technical training is a plus.
- Valid driver’s license with a clean driving record.
- Professional, business-casual dress code required.
- Must be punctual, accountable, and results oriented.
- Ability to work alternating Saturdays and at least one closing shift per week.
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