HR Shared Services Rep – Temp (Entry Level) 1

Join RNDC’s Human Resources team as a HR Shared Services Representative and be at the forefront of providing exceptional support to our associates and external customers. In this role, you’ll tackle challenging and interesting tasks, resolving complex HR issues with finesse, while contributing to the smooth functioning of our HR operations.

• Utilize your expertise to address queries and issues promptly through telephone or email support, ensuring resolution within defined timelines.
• Apply fundamental HR knowledge to research and resolve detailed and complex issues that may not be resolved during initial contact, showcasing your analytical skills.
• Work closely with subject matter experts and Centers of Excellence (COEs) to resolve inquiries, triaging more complex questions effectively.
• Educate associates on company practices and tools, including HR management, learning, and timekeeping systems, contributing to their understanding and engagement.
• Provide accurate, consistent, and timely responses to HR-related questions, demonstrating excellent communication and customer service skills.
• Support various HR cyclical processes, including compensation, talent management, annual government reports, and other projects, adding value to our HR operations.
• Perform regular audits of the HR management system to ensure data integrity, contributing to the accuracy and reliability of our HR information.
• Assist with data entry into the HR management system, ensuring accurate and up-to-date associate records and position management.
• Contribute to the onboarding process by assisting in the training of new HR Shared Service Representatives on HRSS responsibilities.
• Develop and generate reports based on specific requirements from different departments, showcasing your ability to provide valuable insights through data.
   

• Bachelor’s degree from an accredited college or university in HR, Business, or related field 
• Working Customer Service experience is required
• 1-3 years relative experience working in Human Resources preferred
• Working experience in HR systems is preferred
   

• 401(k) with company matching 
• Medical, dental and vision benefits* 
• Generous paid time off program – work your way up to 5 weeks of PTO a year with the ability to carryover unused PTO 
• Paid volunteer time 
• Paid parental leave 
• Paid caregiver leave 
• Fertility benefits  
• Paid training 
• Company paid life insurance, short-term disability, and company-paid holidays 
• Associate resource groups, and diversity, equity, and inclusion programs available for all associates