Sr Analyst, Crew Planning and Analysis

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

• Crew Planning leverages advanced analytics to deliver optimal staffing levels for the airline while balancing operational reliability and enterprise cost. 6,700 daily flights and over 40,000 pilots and flight attendants create a considerable opportunity to apply advanced analytics to optimize and manage crew business processes.
• This job is a member of the Pilot Movement/Vacancy team within the Crew Planning Division. Analysts are expected to develop in depth understanding of crew processes and contract rules. 

• Responsible for managing monthly long-course training assignments for pilots in accordance with CBA contractual rules
• Analyzes and interprets pilot CBA requirements and its application to training and pilot movement
• Provides customer service and support via email to all AA pilots in regard to questions related to long-course training assignments as well as contractual rules related to training
• Implements contractual requirements regarding long-course training removals or changes for pilots
• Maintains close working relationships with the Flight Training department, Chief Pilots, Labor Relations, and the APA on pilot training assignments, training changes, removals, resolving pilot training issues, and interpreting and understanding contractual language
• Provides monthly & weekly analysis and reports on pilot long-course training to multiple departments
• Maintains process documentation and assists with process improvement and automation within the Pilot Movement/Vacancy team
• Ad hoc projects as required
   

Minimum Qualifications- Education & Prior Job Experience

• Bachelor’s degree in Aviation, Business, Economics or related field and/or equivalent experience/training
• 3 years of relevant work experience

Preferred Qualifications- Education & Prior Job Experience

• Experience in a crew-related environment (crew-scheduling, crew training, etc.) 
• Strong analytical background involving data input, manipulation, and presentation
• Excellent quantitative and analytical skills with an aptitude for problem solving
• Process improvement experience
• Understanding and familiarity with unions and contracts
• Experience in airline operations 
• Experience with SQL and advanced Excel modeling is a plus
• Working knowledge of probability, statistics, and forecasting techniques a plus

Skills, Licenses & Certifications

• Ability to work effectively, meet deadlines, and shift priorities appropriately in a fast-paced, dynamic work environment
• Ability to make independent judgments and decisions while taking ownership of job responsibilities
• Ability to work as a team player in a high-stress environment
• Ability to decipher JCBA requirements and its application to existing members
• Ability to effectively communicate both verbally and written with all levels in the organization
• Ability to listen and accurately diagnose caller issues to provide resolution, or explanation in a clear, concise and friendly tone
• Self-motivated and logical with aggressive approach to identifying and solving problems
• Highly proficient in use of Microsoft Office, including Access, Excel, Word and PowerPoint