Business Relations Coordinator

About the Role & Team

“We create happiness.” And it permeates everything we do. At Disney, you’ll help encourage that magic by enabling our teams to push the limits and build the never-before-seen! Are you ready to join this team and make an impact?”

The Business Relations Coordinator provides support and manages the day-to-day administrative and operational needs of Operating Participants and the Business Relations team for the ESPN Wide World of Sports property to drive efficiency between all groups. They will establish and maintain processes and support the Business Relations Guest Experience Managers in executing pre-determined strategies and ensure day-to-day communication to Operating Participant locations is timely and consistent. The coordinator will ensure clear communication is disseminated amongst all partners in regard to Operating Participant events, maintenance and show quality, and all other property anomalies determined by the Business Relations Managers.

This is an hourly Full Time role reporting to the ESPN Wide World of Sports Business Relations Manager.

What You Will Do

The Coordinator supports the Business Relations Managers with the initial planning of events, site license agreements, and communication to the various partners on property and ordering all operational requirements for the event. They are accountable to be on site for the event, ensuring proper execution and communication. This includes being involved in initial conceptual discussions, collecting content input from a variety of lines of business, and the set up and recap of any successes and opportunities. The coordinator also manages the schedule and findings from Show Quality Standard and LifeSafety walks that occur within the Operating Participant business, and tracks action plans to hold partners accountable. Additionally, various company-wide initiatives, such as our partnership with the Environmental Integration team, are communicated to Operating Participants and driven by the coordinator. Finally, the Coordinator serves as a liaison and on-site resource for Operating Participants who utilize Disney Technology systems such as MATRA, Business Objects, Microsoft Office Suites.

Required Qualifications & Skills

• Proven Knowledge and understanding of Walt Disney World policies and procedures
• Ability to build relationships and establish trust quickly
• Demonstrated strong written and verbal communication skills
• Demonstrated strong partnering skills
• Proven influencing skills, ability to comfortably work with all organizational levels and handle confidential information
• Demonstrated computer proficiency within a Windows environment
• Proven knowledge of MATRA, Business Objects
• Proficient with office software applications; Microsoft Office Suites: Teams, PowerPoint, Outlook, Excel, Smartsheet, One Note and Share Point
• Assisting with planning and implementing specific events, coordinating with various departments as needed
• Ability to be flexible with work schedule, including nights, weekends and holidays

Preferred Qualifications

• Operating Participant Experience/3rd Party Vendor Experience
• Demonstrated strong guest services Skills
• Demonstrated problem solving skills, as well as continuous improvement process skills
• Demonstrated strong networking skills

Preferred Education

• Bachelor’s degree or equivalent experience

Additional Information

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits .

#DXMedia

#DXOpsLeadership

About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney World – Division , which is part of a business we call Walt Disney World Resort .

Walt Disney World – Division is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

Source ⇲