Director, Client Development

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, World Wide Technology (WWT) is a global technology solutions provider leading the AI and Digital Revolution. With more than $20 billion in annual revenue, WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations. Through its Advanced Technology Center, a collaborative ecosystem of the world’s most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 10,000 employees and more than 55 locations around the world, WWT’s culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What is the Solutions Consulting & Engineering (SC&E) Team and why join?

Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability and growth. Our success is enabled by our world-class management consulting, delivery excellence and engineering brilliance. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients’ most complex challenges.

A Brief Overview

The Services Growth & Go to Market Director is a key position within the Solutions organization. They will provide leadership and support for key initiatives aimed to grow the Services business through a combination of offering development, project management and go-to-market activities. They will collaborate closely across multiple teams including Sales, Solutions, Management Consulting and Engineering Teams to drive alignment to elevate and evolve our services to enable strategic, sustainable growth.

Responsibilities will include:

• Partner across team to develop market analytics and refine target markets, sectors or industries for our services
• Define customer and internal personas
• Partner across teams to define a sustainable, scalable delivery approach
• Define/refine the branding/messaging/positioning of our services
• Campaign planning and execution aligned to growth targets
• Enablement content creation (battle cards, pitch decks, etc.)
• Execute and promote offering development/management best practices

• Participate in strategic planning and decision-making, serve as a bridge between leadership and team members
• Stakeholder management

• Utilize metrics, analytics, and other reliable data sources to enhance solution approach and strategies
• Engage in strategic discussions with Sales and the SC&E organization to improve win rates and incorporate lessons learned
• Define metrics and approach to track and monitor growth/KPIs

• Support efforts to partner with Sales leaders to align the Solutions organization with priority growth areas, enhancing teaming and increasing visibility
• Partner with services internal teams to identify and capitalize on cross-selling opportunities
• Work closely with the Solutions/SC&E Operations to create and improve leadership views on services growth (forecast, pipeline, etc.)

Qualifications

• Bachelor’s degree in a relevant field, such as Business Administration, Business Consulting, Technology Consulting or Technology Management is preferred.

• 10+ years of experience in technology consulting or similar industry across large scale program management, go to market and offering development.
• Ability to think strategically and contribute to the development and execution of our Solutions strategy. Strong problem-solving skills and the capability to align strategies with business goals.
• Excellent collaboration skills to work closely with Sales Leads, Solutions Teams, Management Consulting, Engineering Teams, Finance and Operations teams.
• Effective communication skills to facilitate discussions, build partnerships, and present information clearly and concisely.
• Proficiency in analyzing data, creating reports, and providing valuable insights and actions. Strong attention to detail.
• Broad understanding of technology landscape across Solutions domains (Cloud, Networking, Data Center, Security, Digital, Data, AI, Automation) and the ability to align solutions with market competitiveness with support from Solutions SMEs/leads.
• Familiarity with technology trends, customer needs, and competitive landscape and strong interest in learning.
• Proven leadership skills with the ability to influence and drive results. Strong project management skills and the ability to lead cross-functional teams.
• The capability to thrive in a dynamic and fast-paced environment, adapt to changing priorities, and manage multiple responsibilities effectively.
• Familiarity with integrated technology solutions, emerging technologies, and their application in a consulting environment.
• Awareness of tools and software commonly used in operations management.
• A focus on achieving measurable outcomes and delivering high-quality results. Goal-driven mindset with a track record of driving successful outcomes.
• Upholding professionalism, integrity, and ethical conduct in all interactions and decision-making.

Travel Requirements

Up to 25% of the time Domestic and International Travel

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

Equal Opportunity Employer

Preferred locations include AL, AK, AZ, AR, DE, FL, GA, ID, IL, IN, IA, KS, KY, LA, ME, MA, MI, MN, MS, MO, MT, NE, NH, NJ, NY, NC, ND, OK, OR, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY. Other locations will be considered based on fit.

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