Manager, ACS Contracts & Administration

At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline – it’s our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way.

What We Stand For

Low Fares Done Right is our mission and we strive to bring it to life every day. Our ‘Done Right’ promise means delivering not only affordable prices, but making travel friendly and easy for our customers. To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers – we’re not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality.

Work Perks

At Frontier, we like to think we’re creating something very special for our team members. Work is why we’re here, but the perks are nice too:

• Flight benefits for you and your family to fly on Frontier Airlines
• Buddy passes for your friends so they can experience what makes us so great
• Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages
• Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors
• Enjoy a ‘Dress for your Day’ business casual environment
• Flexible work schedules that support work/life balance
• Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1st of the month following your hire date.
• We play our part to make a difference. The HOPE League, Frontier Airlines’ non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship

Who We Are

Frontier Airlines is committed to offering ‘Low Fares Done Right’ to more than 100 destinations and growing in the United States, Canada, Dominican Republic and Mexico on more than 350 daily flights. Headquartered in Denver, Frontier’s hard-working aviation professionals pride themselves in delivering the company’s signature Low Fares Done Right service to customers. Frontier Airlines is the proud recipient of the Federal Aviation Administration’s 2018 Diamond Award for maintenance excellence and was recently named the industry’s most fuel-efficient airline by The International Council on Clean Transportation (ICCT) as a result of superior technology and operational efficiencies.

* Frontier is the most fuel-efficient of all major U.S. carriers when measured by ASMs per fuel gallon consumed.

What Will You Be Doing?

The Manager, ACS Contracts & Administration is responsible for assisting the Director with management of all Frontier contractual arrangements with airport third-party service providers (to include, but not limited to: ground handling, wheelchair services, deicing services, etc.); this includes holding the secondary corporate relationship with airport vendor personnel.

Essential Functions

• Assist in the management of a $200 million cost center budget
• Leading sourcing initiatives on behalf of ACS, in both technical and non-technical areas, to include deicing services, wheelchair provisioning, ground handling services and janitorial services
• Evaluating and negotiating Living Wage Ordinances and Minimum Wage changes
• A point of escalation for business partner disputes
• Service Level Agreement program management
• Contract database management and reporting
• Analysis, production and coordination of third-party service provider reviews and regular scorecards
• Drafting of contracts and amendments utilizing Frontier’s templates
• Creation and maintenance of an electronic contract repository
• Review of existing contracts for discrepancies of work scope vs. current performance expectations
• Conducting various station performance analyses
• Identifying areas of opportunity for cost savings and reductions of risk with third-party service providers
• Primary point of contact with Frontier’s Finance organization as it relates to the budgeting and forecasting of ACS airport and third-party service provider expenses

Other Functions

• Work closely with the Director, Ground Handling Contracts to obtain value driven contracts/relationships and achieve short and long-term goals and objectives.
• 5 years of aviation experience, preferably with an air carrier or third-party aviation services provider; 2 years supervisory/management experience preferred
• 2 years of purchasing experience preferred
• Experience with RFPs and the administration of contracts

Qualifications

• Bachelor’s Degree in Business or Aviation Management or similar discipline; combination of education and relevant experience considered in lieu of degree

Knowledge, Skills and Abilities

• Thorough understanding and knowledge of aviation industry including budgeting, scheduling, and vendor management preferred
• Exceptional negotiation skills
• Ability to work with business partners to ensure cost-effective and timely customer service satisfaction
• Working knowledge of ground handling procedures and staff planning
• Excellent verbal communication skills
• High level of initiative and strong presentation skills
• Understanding of vendor management
• Skilled in interpersonal communication, facilitation, leadership, dealing with multiple vendors, contract management, and problem-solving
• Ability to identify contract inefficiencies thus leading to cost savings and reductions with business partners

Equipment Operated

Standard office equipment, including PC, copier, fax machine, printer

Work Environment

Typical office environment, adequately heated and cooled

Ability to travel infrequently (sometimes overnight)

Physical Effort

Generally, not required.

Supervision Received

General Direction: The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments.

Positions Supervised

• None

Range: $81,752.00 – $108,511.00

Please note: this posting has a closing date of on or before midnight 6/30/25 MT.

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change.

Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

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