Medical Receptionist

Albany Gastroenterology Consultant has partnered with Allied Digestive Health, one of the largest integrated networks of gastroenterology care centers in the nation with over 200 providers and 60 locations throughout New Jersey and New York. As a fast-growing physician-led organization, our dynamic structure encourages physician input and decision-making, while simultaneously offering operational support. Our dedicated, compassionate team of providers prioritize personalized treatment plans for patients that deliver the highest quality of care. All of our doctors are board-certified in gastroenterology and hepatology. Several of them serve as chief of gastroenterology at nearby hospitals, and a number of them have been recognized as top-quality physicians in publications, including but not limited to: Best Doctors in America and Top Doctors New Jersey, and US News Health – US News & World Report.

We are excited to announce that we are looking for a Full-Time Medical Receptionist to join our Albany Gastroenterology Consultant team in Albany, NY.

About the Role:

The Medical Receptionist plays a crucial role in ensuring the smooth operation of the Albany Gastroenterology Consultant by managing patient interactions and administrative tasks. This position is responsible for creating a welcoming environment for patients, facilitating their appointments, and ensuring that all necessary documentation is completed accurately. The Medical Receptionist will also handle patient inquiries and coordinate with medical staff to ensure efficient patient flow. By maintaining organized records and managing scheduling, this role directly contributes to the overall patient experience and operational efficiency of the center. Ultimately, the Medical Receptionist is vital in supporting the healthcare team and enhancing patient satisfaction through effective communication and administrative support.

Minimum Qualifications:
High school diploma or equivalent. Previous experience in a medical office or healthcare setting. Proficiency in using electronic health record (EHR) systems.
Preferred Qualifications:
Certification as a Medical Administrative Assistant or similar credential. Bilingual skills in English and another language.
Responsibilities:
Greet patients and visitors in a friendly and professional manner. Manage appointment scheduling and patient check-in/check-out processes. Maintain accurate patient records and ensure all documentation is completed in a timely manner. Assist with insurance verification and billing inquiries as needed.
Skills:

The required skills for this position include strong communication abilities, which are essential for interacting with patients and medical staff effectively. Organizational skills are crucial for managing multiple tasks, such as scheduling appointments and maintaining patient records. Attention to detail is necessary to ensure that all documentation is accurate and complete, which directly impacts patient care. Additionally, bilingual skills can improve patient interactions and accessibility, making the center more inclusive for diverse patient populations.

We offer a competitive base salary, generous benefits, including: Medical, Dental, Vision, Life Insurance, Voluntary, Time-Off Benefits, EAP, 401K and Commuter Benefits.