Nightlife Manager – Full time (Tropicana Atlantic City)

Director Food & Beverage Supervisor Nightlife

Job Duties

• Oversees the front and back of the house operation in all bars and lounges that are owned and operated by Tropicana; including Boogie Nights, 10 North and Tango’s Lounge.
• In conjunction with Advertising and Marketing, develop and execute strategies for Nightlife branding; including but not limited to branding Tropicana as the premier nightlife and bachelor/bachelorette celebration destination
• Responsible for hiring, training, coaching, scheduling and terminating staff in all nightlife outlets and lounges.
• Cultivates a team environment that provides exceptional guest service while ensuring that all staff members meet productivity, safety and established job performance standards.
• Ensures cleanliness, organization, and compliance with applicable occupational, health and safety regulations and CHAB requirements.
• Builds repeat customer business and loyalty through direct guest interaction, soliciting feedback, and troubleshooting customer complaints.
• Works with tenants, internal departments and sponsors to schedule entertainment, plan special events and promotions and capitalize on marketing opportunities to drive revenue.
• Coordinates with Advertising Department to capture celebrations/parties for social media use
• Responsible for enhancing relationships between Nightlife Tenants, Hotel Operations, Marketing and F&B
• Oversees inventory control procedures for each operation. Develops systems that ensure par stock waste is minimal and cash transactions are handled efficiently.
• Ensures direct reports follow Family Style Service standards.
• May perform other duties as assigned.

Minimum Qualifications

• High School Diploma required; college degree preferred.
• Must have a minimum of two years experience management a high volume beverage outlet or night life operation.
• Must have prior experience in managing cash handling and liquor inventory control.
• Must be self motivated, able to work independently and have the ability to handle multiple priorities in a fast paced environment.
• Must have demonstrated exceptional hospitality, interpersonal and guest service skills.
• Must have excellent written and verbal communication skills.
• Required to perform the customer service standards of the department
• Computer knowledge required.
• Knowledgeable of the Casino Control Act and Attendant Regulations, as well as company internal controls, policies and procedures.

Disclaimer

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

About us

Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah’s Resort. Caesars’ Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah’s Resort, located in the City’s sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars’ legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

Source ⇲